Payment methods
How do I pay by bank transfer?
Once the order is placed we issue a PRO FORMA invoice. We hold the goods for 24 h from the moment you place the order (weekends and public holidays included) while we wait for the transfer. The pro forma shows the date the reservation ends.
As soon as the payment is credited we start picking and shipping. If it does not arrive within the window, the reservation expires and the products return to sale. We e-mail you before the reservation runs out, not after.
You can upload the transfer confirmation straight onto the order page — it speeds up verification, especially for cross-border payments.
Can I pay cash on delivery?
Cash on delivery is available only for deliveries in Poland settled in PLN — the courier collects the amount on delivery.
What are the bank transfer details?
- Beneficiary
- NASEL SP. Z O.O.
- Bank
- ERSTE BANK POLSKA S.A
- PLN
- PL77109025900000000146808402
- EUR
- PL65109025900000000146808424
- Payment reference
- The order number from the pro forma invoice.
Which currency are orders settled in?
Base prices are kept in PLN. If your account settles in another currency, prices and the order are converted at the NBP mid rate (table A), and the rate and its date are shown with the price. If a current rate is unavailable, the shop shows prices in PLN and says why — we do not guess a rate.
All prices are net. VAT is applied under Polish and EU rules, depending on the buyer's EU VAT status and the place of delivery. Terms of sale
How is VAT charged for an EU company?
The conditions are checked in this order, and the first one that fits the order applies:
- Delivery to an address in Poland: the goods do not leave the country, so Polish VAT is charged at the domestic rate, also to a company registered in another EU country.
- A company from Poland: a domestic sale with Polish VAT, even when the delivery goes abroad.
- Delivery outside the European Union: an export at the zero rate, confirmed by the customs document at dispatch.
- A non-EU company with delivery inside the EU: the intra-community supply conditions are not met, so Polish VAT is charged and our team confirms the settlement.
- An EU company without an EU VAT number: without the number the intra-community supply cannot be documented, so Polish VAT is charged.
- VIES is temporarily not answering: the order is accepted at the zero rate (WDT) and the number is checked again before the invoice is issued.
- EU VAT number confirmed in VIES: an intra-community supply of goods (WDT) at the zero rate, provided the goods are shown to have left Poland.
- VIES does not confirm the number: the zero rate is not applied and Polish VAT is charged; we contact you about the number.
B2B Wholesale